You are able to return unopened orders to us within 14 days. You can find our full returns policy here, you just send us an email and we organize the return for you.
We ship our parcels using Royal Mail and give you different delivery options. Orders above £30 in total value qualify for free shipping!
We currently only ship to the UK from the UK so there are no duties to be paid.
Our fulfilment centre works to send out orders by the next working day, so it then depends on the selected shipment option.
Please let us know via email at firstname.lastname@example.org and we will make sure to track the order or have a new one sent out to you.
Please reach out to us on email@example.com and we will do everything to make it right!
Our system is automated so we might not get to the order before it is dispatched, but we will try our best if you reach out.
You can always contact us on firstname.lastname@example.org!